FAQ

Below is a link to the PHTA website that explains what states/counties require CPO certification. CPO for Operators - Pool & Hot Tub Alliance (phta.org)

Primer courses must be completed at least 24 hours prior to the review and examination day. The instructor must have your completed certification prior to the start of class. If students do not have the primer course completed for the class the student will not be allowed in the class. At the instructor's discretion, students may be able to join the next class. The course must be completed within 6 months of the completion of the primer.

Allowing the retaking of the exam is at the instructor's option.

Students must have their government issued ID and a calculator (other than a phone).

While not all states require certification, PHTA meets all states requirements that have training regulations. South Carolina and Florida do require additional test questions relevant to their specific code. These will be included in the examination of this class for any students that identify operating pools in this state.

The PHTA Certified Pool Operation Certification is good for 5 years. However, some regulatory agencies may require that you update more frequently.

Students are encouraged to use their Pool & Spa Operators Handbook and class notes on their test. The rationale is that if you can find an answer to an exam questions, you can find an answer to a pool problem. Calculators may also be used on the exams but phones/computers are not allowed.

Students must complete the required course and pass an exam with a minimum passing score of 74%.

MyCPOclass does not accept cancelations but will allow rescheduling as long as 48 hour notice is provided.